YourRent2Own
Reviews and Complaints
Pissed
- I just want my money back and a cancellation
- That they stole from me without my authorization
Preferred solution: Full refund
To cancel my membership and payment
User's recommendation: Scam do not put your credit card info will continue to charge your card 50 dollars after paying the dollar even after you cancel even using their service they are thieving *** a
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharges
Preferred solution: Full refund
Upset
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Toledo, OhioCancel/refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hyattsville, MarylandCancel and refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Houston, TexasNeed to stop payment
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTook money off my dying husband's debit card. 49.00 2 times now we want our *** money back now.. Stay tuned My lawyer is hungry for this type of ***
- Steals money still being charged
Preferred solution: Full refund
User's recommendation: Do not even go here. You can't cancel after your 7 days.
Cancellation and Refund
- I want my refund now
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Boston, OhioMissing pieces
We went to our local R2O store in portsmouth Ohio to get a playstation VR set for our grandson thet we are raising. We got the set an took it home to find out the camera was missing.
After calking in they said they would order one. After waiting a week we finalky got the camera. The grandson was excited to finally get to try it out. Qe started hooking it up only to find out that there is 2 cords missing.
So now they said they will try to find them. This is absolutely unacceptable. We have had this for 2 weeks an our grandson hasnt got to play it once. An now we are gonna have to probabky wait another week to get the cords.
Im tired of seeing my grandson disappointed. Is it not a policy to check and make sure everything is in the box when its purchased. Also i was told that it would cost $340 dolkars plus tax for the set. We said we wanted to pay half at the time of pickup.
We paid $165. Now our receipt shows we still owe $274 dollars. So your telling me that tax was $100 dollars. Something isnt adding up.
These issues need to be addressed.
There is no way i would refer anybody after this experience. This needs to be made right.
Preferred solution: Price reduction
User's recommendation: Make sure everything is there before you leave the store or before they leave your house.
Money taken out of my account
This company has taken money from my son's account without permission. The thing is that he signed nothing.
I got a PS5 from them and paid 1000 cash also I paid like 3 months ins on it. They quoted me and my son whom was with me 1089. The lady tells me to wait a week to pay the 89 or I'd have no warranty. A week later I paid them the other 89.
Now they say they want close to 400 more. I overpaid anyway just to get it because they couldn't be found at the time.
Now they have taken unauthorized money from my son's account and have beaten on my door harassing me several times. Any ideas how to get them to stop?
- Yall should be locked up like any other thieved
- Full refund now
- Steals money still being charged
Preferred solution: Let the company propose a solution
User's recommendation: Rent2own is way overpriced. They know that sometimes they are the only way that people with less money can get their products. Even after you pay 3 times the retail value they take unauthorized payments from your account. Never pay with a debit card
Cancellation and Refund
Took unauthorized money from my account
If I could give no stars I would!! I know current listings and customer service are a bunch of ***
- I want a refund
- Steals money still being charged
- Did not ask for this
- Steal money
Preferred solution: Full refund
User's recommendation: Stay away!! Total *** scam! They took $49.60 out of my account three different times and I never even signed up for their services
Put the *** money back on my card! Your rep hung up on me for trying to cancel my membership
- Did not make a purchase
- Not any good
- Customer service cancelation
Preferred solution: Full refund
User's recommendation: Stay away! When you try to cancel your membership the refs hang up on you
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