Tanya T Ssp

Pissed

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I have tried contacting you several times about funds that you took off my card that I didn't authorize. My husband is fighting cancer right now and is unable to work so we just have my income which isn't much now y'all took $39.94 and $39.90 off my card and I need it returned back to my card immediately!!!
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Loss:
$71
Pros:
  • I just want my money back and a cancellation
Cons:
  • That they stole from me without my authorization

Preferred solution: Full refund

Yamilette Ray
map-marker Los Angeles, California

To cancel my membership and payment

I have not used nor am i interested in using you guys services. And please stop trying to charge my card At this point i see your rent 2 own is a *** scam Stop trying to steal money off my card. I paid the dollar to look into what you're offering, and I'm far from pleased. Now you're trying to charge my card daily. Please stop and cancel because i do not use you guy's service, this is a damn scam fraud a *** joke thief's you guys are. Stop trying to charge my damn card.
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User's recommendation: Scam do not put your credit card info will continue to charge your card 50 dollars after paying the dollar even after you cancel even using their service they are thieving *** a

Patrick C Jlw

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Verified Reviewer

Charges

Ive tried numerous times to cancel subscription always no answer and I was just charged 50$ I just want my money back I dont know why its so damn complicated to get your money that you wanted to cancel subscription. So I would like to have my money back have a nice day
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Loss:
$50

Preferred solution: Full refund

Anonymous
map-marker Buffalo, New York

Upset

I have been trying to contact you for the last 3 months to cancel my subscription but no help is ever available. Please cancel and stop taking my money.
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Leah P Pap

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Verified Reviewer
| map-marker Toledo, Ohio

Cancel/refund

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I am emaili g all over bc i cant get an exact email. Im prwtty sure my last email on April 5 2022, was the one. Whatever this rent2own thing is, IT NEEDS TO STOP. LIKE IVE SAID SEVERAL TIMES, I CANCELLED LITERALLY THE FOLLOWING DAY AFTER I FIRST SUBSCRIBED. SO ONE CANCEL MY SUBSCRIPTION AND TWO IF THERE'S ANYYHING ELSE THAT IS CHARGED TO MY HUSBANDS ACCOUNT, IT NEEDS TO BE RETURNED, DONT MAKE ME TAKE A STEP FURTHER AND MAKE YOUR LIFE A LIVING HE
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khadijat k

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hyattsville, Maryland

Cancel and refund

YourRent2Own - Cancel and refund
You guys are are charging me something I dont use. I would love to cancel and also, have a refund back. please and thank you.
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Loss:
$12

Preferred solution: Full refund

Patricia T Plq

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Verified Reviewer
| map-marker Houston, Texas

Need to stop payment

Y'all take money off my debt card but I never receive any resort for helping me to find a place to live so why ever month I should give y'all money. What is I'm paying for a conversation for y'all to tell me that I'm not qualified
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Preferred solution: Full refund

Beckaej

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Verified Reviewer

Took money off my dying husband's debit card. 49.00 2 times now we want our *** money back now.. Stay tuned My lawyer is hungry for this type of ***

YourRent2Own - Took money off my dying husband's debit card. 49.00 2 times now we want our ***...
YourRent2Own - Took money off my dying husband's debit card. 49.00 2 times now we want... - Image 2
YourRent2Own - Took money off my dying husband's debit card. 49.00 2 times now we want... - Image 3
YourRent2Own - Took money off my dying husband's debit card. 49.00 2 times now we want... - Image 4
Took money off my dying husband's debit card. $49.00 2 times now! We want our money back. Plus one time for $1.00 and $1.50. I don't want to ask for another card, please refund our money. This is a really bad time for us .
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Loss:
$150
Cons:
  • Steals money still being charged

Preferred solution: Full refund

User's recommendation: Do not even go here. You can't cancel after your 7 days.

Kassandra C Cmb

Cancellation and Refund

I did not order this and would like to cancel my membership. I would like to speak to a customer representative.
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Loss:
$39
Pros:
  • I want my refund now

Preferred solution: Full refund

Anthony A Ppi

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Verified Reviewer
| map-marker New Boston, Ohio

Missing pieces

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We went to our local R2O store in portsmouth Ohio to get a playstation VR set for our grandson thet we are raising. We got the set an took it home to find out the camera was missing.

After calking in they said they would order one. After waiting a week we finalky got the camera. The grandson was excited to finally get to try it out. Qe started hooking it up only to find out that there is 2 cords missing.

So now they said they will try to find them. This is absolutely unacceptable. We have had this for 2 weeks an our grandson hasnt got to play it once. An now we are gonna have to probabky wait another week to get the cords.

Im tired of seeing my grandson disappointed. Is it not a policy to check and make sure everything is in the box when its purchased. Also i was told that it would cost $340 dolkars plus tax for the set. We said we wanted to pay half at the time of pickup.

We paid $165. Now our receipt shows we still owe $274 dollars. So your telling me that tax was $100 dollars. Something isnt adding up.

These issues need to be addressed.

There is no way i would refer anybody after this experience. This needs to be made right.

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Preferred solution: Price reduction

User's recommendation: Make sure everything is there before you leave the store or before they leave your house.

CHRISTINA H Lkc
map-marker Coal Grove, Ohio

Money taken out of my account

This company has taken money from my son's account without permission. The thing is that he signed nothing.

I got a PS5 from them and paid 1000 cash also I paid like 3 months ins on it. They quoted me and my son whom was with me 1089. The lady tells me to wait a week to pay the 89 or I'd have no warranty. A week later I paid them the other 89.

Now they say they want close to 400 more. I overpaid anyway just to get it because they couldn't be found at the time.

Now they have taken unauthorized money from my son's account and have beaten on my door harassing me several times. Any ideas how to get them to stop?

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Loss:
$97
Pros:
  • Yall should be locked up like any other thieved
  • Full refund now
Cons:
  • Steals money still being charged

Preferred solution: Let the company propose a solution

User's recommendation: Rent2own is way overpriced. They know that sometimes they are the only way that people with less money can get their products. Even after you pay 3 times the retail value they take unauthorized payments from your account. Never pay with a debit card

Anonymous
map-marker Jacksonville, Florida

Cancellation and Refund

This is some bull i did not authorize any payment to be taken out of my account... I cant get ahold of any one thru email or phone...
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Anonymous
map-marker Atlanta, Georgia

Took unauthorized money from my account

Renttoown.com drafted money from my account stay away from them. I don't even feel like writing this!
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Roy M Nuf

If I could give no stars I would!! I know current listings and customer service are a bunch of ***

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Someone from this company called me and I tried to cancel my membership and she hung up on me and was extremely rude. When I called their 800 number and tried to cancel it they were not helpful and refused to give me a refund for services I never agreed to!! Im going to call them everyday until I get a refund!!!
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Loss:
$150
Pros:
  • I want a refund
Cons:
  • Steals money still being charged
  • Did not ask for this
  • Steal money

Preferred solution: Full refund

User's recommendation: Stay away!! Total *** scam! They took $49.60 out of my account three different times and I never even signed up for their services

Roy M Nuf

Put the *** money back on my card! Your rep hung up on me for trying to cancel my membership

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Total *** scam!! All of the listings were sold more than two years ago! There are no current listings on this website
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Loss:
$100
Cons:
  • Did not make a purchase
  • Not any good
  • Customer service cancelation

Preferred solution: Full refund

User's recommendation: Stay away! When you try to cancel your membership the refs hang up on you